Employee Engagement and Voice
MEGA gives high importance to employee engagement, both as a process and as an outcome. The engagement process begins with conducting surveys, preparing data, reviewing data and taking management remedial action to optimize employee engagement at the workplace
The engagement process focuses on:
In 2025, MEGA expanded the employee engagement survey to more markets, covering almost 50% of employees. Across the surveyed markets, 2,270 employees responded, representing an 88% response rate, with an average consolidated rating of 4.3.
MEGA’s target for 2026 is to increase the survey scope and maintain an engagement score of minimum 4.0.
Employee Engagement Dashboard
| KPI | 2025 Figure |
|---|---|
| Employees covered by survey | 2,534 |
| Total respondents | 2,270 |
| Response rate | 88% |
| Average consolidated rating | 4.3 |
| 2026 target | Minimum 4.0 |
Engagement by Market
| Market | Average Consolidated Rating |
|---|---|
| Mega PCL Thailand | 4.0 |
| Mega PTY Thailand | 4.1 |
| Mega Vietnam | 4.5 |
| Mega Cambodia | 4.3 |
| Mega Indonesia | 4.2 |
| Mega Malaysia | 4.2 |
| Mega India | 4.3 |
| Mega Philippines | 4.4 |
Employee Remuneration and Benefits
MEGA supports employees through remuneration, benefits, welfare and well-being initiatives. Employee remuneration and benefits include allowances, bonuses, incentives, share-based payments, provident fund, social security, employee education, awards based on years of service, benevolent funds, protective equipment, overtime payments, support for employee and family bereavement, diet planning and healthy living, and accident insurance.
